Test Devices

Test Devices lets you manage testers and their associated test entries before going live. Depending on how the tester is registered, an entry may represent a mobile app installation, a browser-based environment, or another channel-specific test record.

Adding Test Devices for Testing

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Prerequisites

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How Test Devices Work

Test devices are added by inviting or selecting testers via external Id. Once the process is completed, the system registers a corresponding entry in the Test Devices list.

For mobile channels, these entries are linked to a specific app installation. For other environments such as web, email, or SMS, entries may represent a browser or contact point instead of a physical device.

Option 1: Inviting Testers via Email

  1. Navigate to the left menu of the panel and select Settings.

  2. Click Test Devices to open the test device management screen.

  3. Click the Invite Tester button.

  4. Enter the tester’s email address in the provided field.

  5. Check the email inbox for the invitation link.

  6. Open the invitation link on the target device or environment.

  7. The system automatically registers the tester in the Test Devices list.

Option 2: Adding a Tester with External ID

  1. In the Settings > Test Devices screen, click Add Tester.

  2. Enter the External ID in the provided field.

  3. Click Get Devices.

  4. The system lists available devices or entries associated with the External ID.

  5. Select the desired entry from the list to add it as a test device with a single click.

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