Netmera User Guide
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  • ⚡Netmera User Guide
  • What's New?
  • Beginner's Guide to Netmera
    • Introduction to Netmera
    • Integrating Netmera
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    • About Push Notifications
    • Mobile Push
      • Creating a Mobile Push
        • Define Message Type: Setup
        • Define Message Content: What
          • Advanced iOS Settings
        • Define the Audience: Who
        • Define Campaign Schedule: When
        • Test and Send: GO!
      • Elements of Push Notifications
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      • Button Sets
      • Define Segment
      • Add Custom Sounds
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      • Banner, Carousel, Slider and Product Discovery Additional Notes
    • SMS
      • SMS Onboarding
      • Creating an SMS campaign
      • Message Categories
    • E-Mail
      • Email Onboarding
        • Upload Email List
        • IYS (İleti Yönetim Sistemi)
        • Email Integrations
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      • How to Create a Mail Template
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  • Mobile In-App
    • Mobile In-App / Widget
      • Start Creating
        • Customize Components
          • Spin to Win
          • Custom Button Deeplinks
        • Assign Click Actions
      • Publish
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  • Web Tools
    • About Web Tools
    • Web Push
      • Creating a Web Push Campaign
      • Mobile Web Push for iOS
      • Message Categories
      • Personalized Messages
      • Button Sets
      • Define Segment
      • Tags / Upload User List
      • Fancy Box Setup
    • Web Transactional Push
      • Web Transactional Push Deeplink
    • Web Pop-Up / Widget
      • Start Creating
        • Customize Components
          • Spin to Win
        • Assign Click Actions
      • Publish
      • Analyze
    • Web Feedback Button
      • Create a New Web Feedback Button
        • How to Customize Widgets
        • Adding Click Action
    • Web Personalization
      • Web Personalization Dashboard
      • Create a New Experience
        • Setup and Rules
        • Creating Experiences
  • Web Analytics
  • Customer Journeys
    • Journeys
      • Setup
      • Entry Rules
      • Audience
      • Build Journey
        • Journey Components
          • State
          • Branch
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      • Launch
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      • Journey Examples
        • Action-Based Engagement Journey
  • Customer Data
    • About Customer Data
    • Profile Attributes
      • Creating Custom Profile Attributes
    • Events
      • Netmera Events
      • Creating Custom Events
      • Event Insight
    • Tagless Data Capture
    • IYS Integration
  • Targeting
    • About Targeting
    • People
    • Tags
    • Segments
      • AI-Based Segments
      • Ready to Use Segments
      • Rule Based Segments
        • Create New Rule Based Segment
      • Connector Segments
      • Segment Details
    • File Transfers
    • Geofence
  • Reports & Analytics
    • Reports
      • Glossary
      • Campaigns
        • Push Reports
        • Email Reports
        • SMS Reports
      • Automated, Transactional & Geofence Push Reports
      • Total Users
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        • Daily Event Count
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      • KPI's Monthly
      • App Tracking
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      • Export
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    • Analytics
      • Funnel Analysis
        • Create New Funnel
      • Profile
      • Event Insight
      • People Insight
      • Uninstall
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      • Revenue and Conversion
      • Customer Touch
      • Retention and Cohort
      • Web Analytics
  • Panel Settings
    • Netmera Panel Settings
      • General Settings
      • Test Devices
      • Users
      • Roles and Permissions
      • Button Sets
      • Message Categories
      • Message Labels
      • Landing Pages
      • WebHooks
      • App Tracker
      • Reports Settings
      • Business Units
      • Coupon Code Lists
  • Developer Guide
    • Netmera Developer Guide
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  1. Customer Journeys
  2. Journeys

Audience

Know Your Customers, Elevate Your Strategy

PreviousEntry RulesNextBuild Journey

Last updated 7 months ago

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Step 3: Audience

Quick Steps Guideline

Journey Step 3: Audience

  1. Add Segments to Define Your Audience for the Journey: Select specific segments that represent the target group for your journey.

  2. Add Multiple Segments if Necessary: You can include more than one segment to refine your audience further.

Note: If no specific segments are selected, the journey will automatically apply to all users. To proceed with targeting all users, simply click Next.

In this step, after defining the journey's functionality and eligibility rules, you will determine which users will be included in this journey. You can choose to run this journey for specific segment(s) or all users.

If you don't choose an audience:

If no specific segment is selected, the journey will be applicable to all users. This allows for flexibility in targeting and ensures that the journey can be tailored to meet the specific needs of different user groups.

To create logical segmentation:

  1. Click on Add More Segments: Locate and click the Add More Segments option in the segmentation section.

  2. Add Multiple Segments: Use the + button to add multiple segments as needed. This allows you to define complex segment criteria for more precise targeting.

Creating Segments:

To view your segments within this step, you first need to create them in the Targeting section under Segments. Follow the steps to ensure your segments are properly set up Segments.