Events

Events are timestamped user actions you track in Netmera.

Use them for triggers, segmentation, journeys, and analytics.

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Events vs profile attributes

Use Profile Attributes for user state.

Examples: membership tier, language, consent, last known store.

Use Events for user behavior.

Examples: viewed product, searched, added to cart, purchased.

If it can happen many times, it’s usually an event.

What you can do with events

Trigger messaging and journeys

Start a journey, branch a path, or send a message on an event.

Build behavior-based audiences

Segment users by event recency and frequency.

You can also filter by event attributes.

Track goals and funnels

Use events as funnel steps and conversion signals.

Quickstart: track → verify → use

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1) Define the event and the attributes you need

Keep event names stable.

Add attributes only if you will target or analyze with them.

Example:

  • Event: purchase

  • Attributes: order_id (string), amount (double), currency (string), category (string)

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2) Use an existing event, or create a custom one

Standard and automated events are ready to use.

Custom events are defined in the dashboard, then implemented by your developers.

Create a custom event here: Create Custom Events.

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3) Implement and fire the event

For custom events, the panel generates the code your developers will use.

Make sure you send the expected attribute types.

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4) Verify the data is flowing

Use Event Insight:

  • the event appears in search

  • counts increase when you perform the action

  • attributes show up as dimensions (for custom events)

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5) Put the event to work

Typical usage points:

  • Journey triggers and branches

  • Campaign targeting (“performed / not performed”)

  • Segments (recency, frequency, attribute filters)

  • Analytics breakdowns in Event Insight

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