Netmera User Guide

Welcome to Netmera User Guide: Your Complete Guide to Netmera!

What's New in Netmera?

Hello, 👋 We’ve got some exciting updates that we can’t wait to share with you! Our team has been hard at work to bring you features that will enhance your Netmera experience. Here’s what’s new:

Retention & Cohort Enhancements 🔥

Understanding your users just got easier with our enhanced Retention and Cohort screens. These improvements allow you to identify patterns and trends within different user groups, helping you to analyze retention rates and cohort behaviors more effectively. You can now pinpoint the factors that drive user engagement and retention, enabling you to make data-driven decisions to keep your users coming back.

Customer Touch Improvements 🎉

You asked, we listened! We’ve added a Time Filter to our Customer Touch Screens, allowing you to search your data with greater precision. Whether you're tracking daily interactions or analyzing long-term trends, Customer Touch now provides a detailed view of customer behavior over specific periods. This improvement helps you understand customer journeys better, optimize interactions, and enhance the overall user experience.

Netmera User Guide

We are delighted to introduce you to the Netmera User Guide, your comprehensive resource for harnessing the power of our omnichannel customer engagement platform. With Netmera, you have access to a wide range of features and functionalities that will enable you to engage your audience effectively through various channels.

As you dive into the Netmera User Guide, you'll discover step-by-step instructions, best practices, and tips for utilizing the platform's capabilities to their fullest extent. We've designed this guide to empower you in creating meaningful connections with your audience and achieving your communication goals.

We are committed to providing you with all the support and resources you need to succeed with Netmera. Whether you are a new user or an experienced communicator, this user guide will serve as your go-to reference, equipping you with the knowledge and skills to effectively engage your audience through various channels.

Thank you for choosing Netmera as your communication solution. Let's embark on this journey together and unlock the full potential of your communication efforts.

Welcome to the Netmera User Guide!

Last updated