Netmera User Guide

Welcome to Netmera User Guide: Your Complete Guide to Netmera!

What's New in Netmera?

Android Location Permission Request with Widgets 🎉

Enhanced Export Feature📤

Enjoy a more streamlined and user-friendly export process with the improvements made to the export page, enabling seamless data extraction and analysis for informed decision-making. Now you can manually trigger your FTP exports daily, add desired events, external IDs to your reports, and more. Please visit our page dedicated on Export for further information.

Improvements on Retention and Cohort Screens📊

Experience enhanced visuals and new and improved retention and cohort screens. We've worked to make the experience smoother segmentation and analysis capabilities in the new and improved retention and cohort experience. Please visit our page dedicated on Retention and Cohort for further information.


Latest Titles 🎉

Feel free to explore our latest titles and enhancements. Following titles are as fresh as a batch of cookies just out of the bakery, enjoy! 🍪

Spin to Win: We believe that dedicating an entire page to Spin to Win was essential! With these guides, engage your audience with an interactive spin-to-win experience, making promotions more fun and engaging.

Guided Videos: Learn and explore Netmera with our guided videos, providing step-by-step instructions and insights to enhance your experience.


Netmera User Guide

We are delighted to introduce you to the Netmera User Guide, your comprehensive resource for harnessing the power of our omnichannel customer engagement platform. With Netmera, you have access to a wide range of features and functionalities that will enable you to engage your audience effectively through various channels.

As you dive into the Netmera User Guide, you'll discover step-by-step instructions, best practices, and tips for utilizing the platform's capabilities to their fullest extent. We've designed this guide to empower you in creating meaningful connections with your audience and achieving your communication goals.

In this user guide, you can expect to find:

Introduction to Netmera: Familiarize yourself with the platform's core concepts, architecture, and terminology. Gain a clear understanding of how each channel operates and fits into your overall communication strategy.

Channel-specific Guides: Delve into the specific features and functionalities of each communication channel available in Netmera. Explore in-depth tutorials and use cases for mobile push notifications, web push notifications, emails, SMS messages, feedback buttons, web pop-ups, and mobile widgets.

Automation: Maximize your efficiency by automating your communication workflows. Learn how to set up triggered messages based on user actions or predefined criteria, allowing you to engage your audience in a timely and relevant manner (automated campaigns, transactional messages, geofence notifications).

We are committed to providing you with all the support and resources you need to succeed with Netmera. Whether you are a new user or an experienced communicator, this user guide will serve as your go-to reference, equipping you with the knowledge and skills to effectively engage your audience through various channels.

Thank you for choosing Netmera as your communication solution. Let's embark on this journey together and unlock the full potential of your communication efforts.

Welcome to the Netmera User Guide!

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