Dashboard

The Dashboard is the central command center for monitoring the health and performance of your app and messaging channels. It brings key signals together in one view so you can quickly understand what’s happening, identify changes, and decide where to investigate further.

Most Dashboard cards are interactive. You can click on a chart or metric to drill down into detailed views, reports, or analytics where deeper analysis is available.

Card availability and metrics depend on your enabled modules, data volume, and permissions.

How Dashboard cards work

Cards can be channel-specific (Mobile, Web, SMS, Email, WhatsApp) or cross-channel (AI Insights).

• Interaction: Hover for tooltips. Click a card/chart to open a deeper view when available.

• Empty cards: Most often caused by no activity in the selected range, missing channel setup, or permissions.

AI Insights

User Overview

A high-level view of your user base and trends identified by Netmera AI. Use this to detect changes in user behavior before exploring detailed reports.

AI Insights: User Overview

Engagement Insights

Aggregated engagement signals from your messaging activity. Helps you understand what is driving engagement across channels.

AI Insights: Engagement Insights

Daily Review Analysis

Day-by-day summaries to identify sudden changes or anomalies in engagement.

AI Insights: Daily Review Analysis

Monthly Review Analysis

Month-by-month summaries to monitor long-term engagement trends.

AI Insights: Monthly Review Analysis

Mobile

Mobile cards focus on app reach, engagement, and delivery outcomes. They typically include metrics such as sends, delivery, opens or clicks, and opt-in health.

Mobile cards (1/4)

Mobile cards (2/4)

Mobile cards (3/4)

Mobile cards (4/4)

Web

Web cards summarize performance for web push and web experiences, helping you track reachability and engagement for website visitors.

Web cards (1/3)

Web cards (2/3)

Web cards (3/3)

SMS

SMS cards provide an at-a-glance view of delivery and engagement. Use them to quickly identify delivery issues such as provider errors or invalid numbers.

SMS cards

Email

Email cards summarize delivery and engagement performance, including sends, delivery or bounce signals, and engagement metrics such as opens and clicks when tracking is enabled.

Email cards

WhatsApp

WhatsApp cards highlight delivery and engagement performance, helping you validate template effectiveness and overall sending health.

WhatsApp cards

If a card looks empty, check the date range first. Then confirm the channel is configured and you have the right permissions.