# Recall Sent Messages

Recall lets you retract a sent push notification when the content is incorrect or no longer relevant.

Use it to fix mistakes, stop outdated information from spreading, or protect the user experience after a campaign is already sent.

{% hint style="info" %}
Use Recall when a sent push notification needs to be removed from view after delivery.
{% endhint %}

### When to use Recall

Recall is useful when:

* a notification contains a typo or wrong information,
* the offer or message is no longer valid,
* or the campaign was sent with the wrong content.

### Before you start

Make sure you know which campaign you want to retract.

You can access Recall from the recent campaign list.

### Recall a campaign

{% @arcade/embed url="<https://app.arcade.software/share/aNDKL0i1kFsGN1v9GeS9>" flowId="aNDKL0i1kFsGN1v9GeS9" %}

1. Go to **Messages > Campaigns > Recent Campaigns**.

<figure><img src="/files/4DNzcmPjFGWu6DIvlPxI" alt=""><figcaption></figcaption></figure>

2. Find the campaign, then click **Recall**.

<figure><img src="/files/EL9x7JKFM19O0dOrNsb6" alt="" width="175"><figcaption></figcaption></figure>

3. Confirm the action by clicking **Yes**.

<figure><img src="/files/VVbXj2R7XF603T0K6pI2" alt="" width="563"><figcaption></figcaption></figure>

### What happens after recall

Recall helps you act quickly when a sent message should no longer remain visible.

Use it as a corrective action. If needed, create and send a revised campaign after the original one is recalled.

### Best practices

* Review the campaign details before confirming recall.
* Prepare the corrected message before retracting a time-sensitive campaign.
* Use clear internal naming so you can find the right campaign quickly.


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