> For the complete documentation index, see [llms.txt](https://user.netmera.com/netmera-user-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://user.netmera.com/netmera-user-guide/omnichannel-engagement/journey-orchestration/journey-components/action.md).

# Action

Actions determine what happens when a user reaches a point in a journey. Use them to send a message, update stored user information, record an event, send data to the application, or start another journey.

Choose the action that matches the outcome you need. Each action runs only for users who reach its step in the journey.

### Choose an action

<table><thead><tr><th width="236.66015625">Use this action</th><th>If you need to…</th></tr></thead><tbody><tr><td><a href="/netmera-user-guide/omnichannel-engagement/journey-orchestration/journey-components/action/update-profile.md">Update Profile</a></td><td>Change or remove information stored on a user profile</td></tr><tr><td><a href="/netmera-user-guide/omnichannel-engagement/journey-orchestration/journey-components/action/send-mobile-push.md">Send Mobile Push</a></td><td>Send a visible notification to a mobile device</td></tr><tr><td><a href="/netmera-user-guide/omnichannel-engagement/journey-orchestration/journey-components/action/send-in-app-message.md">Send In-App Message</a></td><td>Display a prepared message while a user uses the app</td></tr><tr><td><a href="/netmera-user-guide/omnichannel-engagement/journey-orchestration/journey-components/action/fire-event.md">Fire Event</a></td><td>Record an event and its details</td></tr><tr><td><a href="/netmera-user-guide/omnichannel-engagement/journey-orchestration/journey-components/action/send-e-mail.md">Send E-Mail</a></td><td>Send a prepared email</td></tr><tr><td><a href="/netmera-user-guide/omnichannel-engagement/journey-orchestration/journey-components/action/send-data-push.md">Send Data Push</a></td><td>Send structured data without showing a notification</td></tr><tr><td><a href="/netmera-user-guide/omnichannel-engagement/journey-orchestration/journey-components/action/journey-trigger.md">Journey Trigger</a></td><td>Continue the user’s flow in a separate journey</td></tr></tbody></table>


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