Coupon Code Lists

Path: Settings> Messaging & Content> Coupon Code Lists

Use Coupon Code Lists to upload, manage, track, and distribute coupon codes for your campaigns. In this guide, you will open the coupon list page, create a new list, configure delivery options, understand list behavior, and review assigned codes.

Important: Netmera does not generate coupon codes. This feature only manages and distributes the coupon codes that you provide.

Navigation for Coupon Code Lists

1

Open Coupon Code Lists

Go to Settings > Messaging & Content >Coupon Code Lists to review your existing lists.

2

Create a New Coupon List

Add the list name, choose the coupon type, and set warning limit and expiry rules.

3

Configure SMS or Push Delivery

Enable transactional delivery options for the coupon list when needed.

4

Manage and Review Coupon Codes

Edit lists, export usage data, and inspect assigned codes for each user.

Step 1: Open Coupon Code Lists

Go to Settings in the left menu > Coupon Code Lists.

The dashboard displays an overview of all existing lists. Each list shows:

• List Name

• Available Coupons (remaining quantity)

• Expiry Date

• Actions

Use this page to track inventory and plan replenishment before campaigns run out of codes.

Step 2: Create a New Coupon List

Click Upload Coupon Code List to start a new list.

Step 2.1: Enter the list name

Enter a name that describes the purpose of the list. This name appears on the dashboard.

Step 2.2: Choose the coupon type

Choose one of these coupon types:

Option 1: Fixed Coupon Code

Use a single code for all users. This works well for sitewide promotions or general discount campaigns.

1. Select Fixed Coupon Code.

2. Enter the coupon value. For example, SALE10.

3. Enter how many times this code can be assigned.

Use this option for:

• Sitewide discounts

• Welcome offers

• Seasonal promotions

Option 2: Coupon List (Unique Codes)

Use a list of individual, unique codes. Each code is assigned once per user.

Prepare your file like this:

• Use a .txt file.

• Add one code per line.

• Do not add commas or extra formatting.

Netmera assigns these codes sequentially and marks each code as used after assignment.

Use this option for:

• One-time gift codes

• Limited allocations

• High-value promotions

Step 2.3: Set the warning limit

Set a threshold to receive email alerts when a list is running low.

• When remaining codes drop below your threshold, Netmera emails the assigned recipients.

• This helps prevent campaigns from running out unexpectedly.

For example, if Warning Limit is 50, Netmera sends a warning email when the remaining codes reach 50.

Step 2.4: Set the expiry date

Set the final date when the coupon codes can be used.

After the expiry date:

• Codes are automatically considered invalid.

• Slices or widgets that depend on this list may become inactive.

• Related automated campaigns may complete automatically.

After you complete the list settings, finish the upload flow to create the list. The new list appears on the Coupon Code Lists page with its remaining quantity, expiry date, and available actions.

Step 3: Configure SMS or Push Delivery

After uploading your coupon list, you can automatically send coupon codes using:

• SMS

• Push Notification

Enable or disable each option depending on your campaign needs.

Step 3.1: Send SMS

• SMS delivery uses predefined active transactional messages.

• Insert {couponcode} and {expirydate}.

• Create the profile attributes used in the transactional message first.

• Complete the SMS integration before using this option.

Note Complete SMS Onboarding before enabling SMS delivery.

Step 3.2: Send Push Notification

• Push notifications also use predefined active transactional messages.

• Insert {couponcode} and {expirydate}.

• Create the profile attributes used in the transactional message first.

Learn more about delivery setup in Send Coupon Codes with SMS and Push Messages.

Coupon distribution behavior

Netmera applies coupon distribution rules at the campaign level. A user can receive only one coupon code from the same campaign ID within 24 hours. If the same campaign triggers again during that period, Netmera sends the same code instead of assigning a new one.

This rule prevents over-delivery and keeps coupon usage consistent across repeated triggers.

Netmera also marks connected campaigns as Finished automatically when the coupon list can no longer distribute valid codes.

Campaigns finish automatically in these cases:

• The list is empty and all codes are used.

• The coupon list reaches its expiry date.

This behavior applies to all features that use coupon lists, including:

• Spin to Win

• Copy Button

• Any widget that distributes coupon codes

Step 4: Manage and Review Coupon Codes

Step 4.1: Edit a coupon list

To edit an existing list:

1. Go to Coupon Code Lists.

2. Click Edit.

You can update:

• Expiry date

• Coupon file (.txt)

• Fixed coupon details

This supports long-running campaigns without creating new lists.

Step 4.2: Export coupon code usage

To export assigned coupon data:

1. Open Coupon Code Lists.

2. Click Export.

Your export includes:

• Coupon Code

• External ID

• User ID

• Coupon Given Date

• Coupon Expiry Date

Step 4.3: Review assigned coupon codes for a user

Go to Targeting > User Details > Coupon Codes.

This page displays:

• All coupon codes assigned to a user

• When each code was delivered

• Full coupon history

Use this view for customer support, segmentation, and troubleshooting.

Common questions

Can Netmera generate coupon codes? No. Netmera only manages and distributes the codes you upload.

Is there a limit to how many codes I can upload? There is no strict limit. Large uploads are supported as long as system capacity is not exceeded.

Is there a limit to the number of coupon lists? No. You can create as many lists as your campaigns require.

What file format should I use for uploading codes? Use a .txt file with one code per line.

Can I edit an existing list? Yes. You can edit expiry dates or upload a new set of codes using the Edit button.