> For the complete documentation index, see [llms.txt](https://user.netmera.com/netmera-user-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://user.netmera.com/netmera-user-guide/panel-settings/settings/administration/general-settings.md).

# General settings

**Path:** **`Settings`** → **`Administration`** → **`General`**

Configure application, messaging, Control Panel, language, and uninstall-tracking settings.

### Application

**Application Name**

Application Name identifies your app in the Netmera Control Panel and reports.

**Category**

Category defines your app type. Select a category, such as E-Commerce, to use its default events and segments.

**Icon**

Icon defines the app icon shown in the Netmera Control Panel. Upload an icon to identify the app more easily.

{% hint style="info" %}
Fancy Box displays the icon configured for your app.
{% endhint %}

<figure><img src="https://1642824329-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX6uilbEAw42gqsudlclY%2Fuploads%2FBobHAmZjBbfhHbcCh8Xz%2FScreen%20Shot%202023-07-20%20at%2014.20.30.png?alt=media&#x26;token=8c1a7874-8cf4-46ff-a4aa-26b98335dc08" alt="General settings showing application name, category, and icon fields"><figcaption><p>Application settings</p></figcaption></figure>

### Messaging

**Limit Notifications**

Limit Notifications sets the maximum number of push notifications sent to each user. Use it to prevent excessive messages and reduce app uninstalls.

{% hint style="info" %}
To ignore this limit for one notification, enable **Ignore User Message Limits** in the campaign form.
{% endhint %}

**Default Message Time Restriction**

Default Message Time Restriction defines when push notifications can be sent. Use it to meet corporate policies or restrict delivery hours.

**SMS Cost Per Message**

SMS Cost Per Message defines the cost of one SMS. Use it to compare SMS and push-notification costs.

**Use Push Inbox**

Enable Use Push Inbox for apps with a Message Inbox screen. This enables Netmera’s push notification inbox.

**UTM Parameter**

UTM Parameter adds UTM source, medium, and ID values to web push notifications. Use these values for campaign tracking.

{% hint style="info" %}
Example: `UTM Source: Netmera`, `UTM Medium: Campaign Title`, and `UTM ID: Campaign Name`
{% endhint %}

**iOS Badge Handling**

iOS Badge Handling offers App manages badges and Netmera manages badges. Choose Netmera manages badges to send badges from the campaign screen.

**Rest Bulk Notification Approval**

Rest Bulk Notification Approval controls whether bulk push notifications sent through the REST API require approval.

<figure><img src="https://1642824329-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX6uilbEAw42gqsudlclY%2Fuploads%2F8Ng9j96l2A5oOEcGlYTA%2FScreen%20Shot%202023-07-20%20at%2014.21.00.png?alt=media&#x26;token=68f62727-6461-4c5f-9440-e16a7058855f" alt="Messaging settings for notification limits, time restrictions, and UTM parameters"><figcaption><p>Messaging settings</p></figcaption></figure>

### Control Panel

**Authentication**

Authentication controls the Netmera Control Panel sign-in method. Choose Only password Authentication or SMS OTP authentication. The Netmera operations team registers GSM numbers for SMS OTP.

### Style

Use Style Settings to customize fonts for the Netmera Widget Panel and widgets.

**Font Name**

Specify the font used by widgets in the Netmera Widget Panel.

**Font Upload**

Upload a custom font for your widgets.

{% hint style="info" %}
Supported font types: `ttf`, `otf`, `woff`, `woff2`, and `eot`
{% endhint %}

<figure><img src="https://1642824329-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX6uilbEAw42gqsudlclY%2Fuploads%2FUyPnUusZDbQ5TIFFYYFF%2FScreen%20Shot%202023-07-20%20at%2014.21.37.png?alt=media&#x26;token=0dbb6c20-e506-4766-819d-3a895fc6b6a0" alt="Control Panel style settings showing font name and font upload fields"><figcaption><p>Control Panel style settings</p></figcaption></figure>

### Language

**Multi Language**

Enable Multi Language to send campaigns in multiple languages. Base messages on device language or a profile attribute.

**Language Settings**

Choose Device Language or Custom Profile Attribute as the messaging language source.

<figure><img src="https://1642824329-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX6uilbEAw42gqsudlclY%2Fuploads%2FbrnT4YLqHod9AUX3bNNo%2FScreen%20Shot%202023-07-20%20at%2014.22.10.png?alt=media&#x26;token=e5fa1b19-6452-43ec-877a-1bbfed416903" alt="Language settings showing multi-language and language-source options"><figcaption><p>Language settings</p></figcaption></figure>

### Uninstall tracking

Uninstall Tracking uses silent push notifications. Set the sending time, then test the configuration with Send Test Push.

{% hint style="info" %}
Silent push notifications run in the background without a visible alert. Use them for tasks like content updates, data synchronization, and background processes. Configure and test silent push notifications in the Netmera API or Control Panel.
{% endhint %}

**Enable Uninstall Tracking**

Enable this option to send silent push notifications for uninstall tracking.

**Schedule Time**

Set when to send silent push notifications.

**Test Targeting**

Send Test Push sends a test silent push to the specified tag.

{% hint style="info" %}

#### Why uninstall data can increase on Android devices

Netmera receives device tokens through Firebase Cloud Messaging (FCM). FCM marks tokens as inactive after 270 days without a connection. These tokens often belong to inactive devices, and messages sent to them aren't delivered.

Tokens can become inactive when devices are:

* Lost, destroyed, or no longer used
* Inactive for a long period

When a device reconnects, it receives a new token. Netmera then assigns a new installation ID. This can increase uninstall counts because delivery failures to former tokens count as uninstalls. This behavior affects Android devices inactive for 270 days or more.
{% endhint %}

<figure><img src="https://1642824329-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX6uilbEAw42gqsudlclY%2Fuploads%2FmFoPbFPP48w1rNJj3iD3%2FScreen%20Shot%202023-07-20%20at%2014.22.28.png?alt=media&#x26;token=6d91d50b-0eca-47e1-9fd2-9d78abcc0802" alt="Uninstall tracking settings showing enable, schedule, and test targeting options"><figcaption><p>Uninstall tracking settings</p></figcaption></figure>

### User products

**Available Products**

Available Products lists products available to the app.

**Assigned Products**

Assigned Products lists product modules assigned to the app.

**Available Modules**

Available Modules lists modules you can add to the app.

**Assigned Modules**

Assigned Modules lists modules integrated with the app.

<figure><img src="https://1642824329-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX6uilbEAw42gqsudlclY%2Fuploads%2FjERhiV74b2U6M4HKyRsJ%2FScreen%20Shot%202023-07-20%20at%2014.22.51.png?alt=media&#x26;token=f21e6e7c-b465-449f-81c0-2d54c22e28d4" alt="User Products settings showing available and assigned products and modules"><figcaption><p>User Products settings</p></figcaption></figure>


---

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