> For the complete documentation index, see [llms.txt](https://user.netmera.com/netmera-user-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://user.netmera.com/netmera-user-guide/omnichannel-engagement/widgets/build-a-widget.md).

# Build a widget

Build a widget from a template, a blank canvas or an existing design, then configure its settings, design the layout and add actions and validation.

Build the widget before setting its audience or launch rules.

### Step 1: Create the starting point

Choose a template, a blank widget, or an existing design.

[Create and manage widgets](/netmera-user-guide/omnichannel-engagement/widgets/build-a-widget/widgets-dashboard.md)

<figure><img src="https://1642824329-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX6uilbEAw42gqsudlclY%2Fuploads%2F0o9scEYTgN0qfN8y0iWA%2FEkran%20Resmi%202026-08-13%2010.53.10.png?alt=media&amp;token=3b59336c-8090-4db5-afad-0262806ae429" alt=""><figcaption></figcaption></figure>

### Step 2: Configure widget-level settings

Set the widget type, placement, overlay, and close behavior.

[Configure widget settings](/netmera-user-guide/omnichannel-engagement/widgets/build-a-widget/configure-widget-settings.md)

<figure><img src="https://1642824329-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX6uilbEAw42gqsudlclY%2Fuploads%2FXGq4SyWzg2811dlgcYNW%2FEkran%20Resmi%202026-08-13%2010.53.36.png?alt=media&amp;token=bdb1df92-b616-4888-ad50-375081f35aad" alt=""><figcaption></figcaption></figure>

### Step 3: Design the experience

Build views, add elements, and set clear identifiers.

[Design widget layout](/netmera-user-guide/omnichannel-engagement/widgets/build-a-widget/design-widget-layout.md)

<figure><img src="https://1642824329-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX6uilbEAw42gqsudlclY%2Fuploads%2F6W6lLol9dUMK4tPgpJs1%2FEkran%20Resmi%202026-08-13%2010.54.12.png?alt=media&amp;token=3c0a583a-f06f-4fe5-b9a0-3b8f1ec63157" alt=""><figcaption></figcaption></figure>

### Step 4: Add behavior

Configure actions, conditions, and input validation. Test every path.

[Configure widget actions and validation](/netmera-user-guide/omnichannel-engagement/widgets/build-a-widget/configure-widget-actions-and-validation.md)

<figure><img src="https://1642824329-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX6uilbEAw42gqsudlclY%2Fuploads%2FPLKyillMTNTXV1CfBKuJ%2FEkran%20Resmi%202026-08-13%2010.54.35.png?alt=media&amp;token=1e3634e8-8462-43d4-bb1b-4a5e5fe1627d" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Use [Widget elements reference](/netmera-user-guide/omnichannel-engagement/widgets/build-a-widget/widget-elements-reference.md) when choosing an element.
{% endhint %}


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