Image & Video

Images for media push notifications can be added in the What step by entering the URL of the image to Android Media URL and IOS Media URL text fields seperately or uploading the media files from the device. gif and video formatted media pushes are only supported by IOS devices.

You may find detailed information about different notification type images here.

Add Media

Supported Image File Types

Image	iOS	Android
Filetypes	Recommended: jpg, jpeg, png, gif	Recommended: jpg, jpeg, png
Resolution	Recommended: 2:1 aspect ratio landscape Common Sizes: 512x256px   1440x720px Min Width: 300 pixels Max Width: 4096 pixels	Recommended: 2:1 aspect ratio landscape  Common Sizes: 512x256px   1440x720px Min Width: 300 pixels Max Width: 2000 pixels

Supported Video File Types for iOS Media URL

Video formatted media pushes are only supported for IOS devices.

Video	Supported file types	Maximum size
Video	MPEG MPEG-2 MP4 AVI	5 MB