> For the complete documentation index, see [llms.txt](https://user.netmera.com/netmera-user-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://user.netmera.com/netmera-user-guide/omnichannel-engagement/journey-orchestration/journey-examples.md).

# Journey examples

Journey orchestration uses time- and behavior-based rules to control user flows. These examples show how to configure targeted actions, branches, and message steps based on user behavior.

### Journey examples

Use these end-to-end examples as starting points for your own journey design:

* Action-Based Engagement Journey — Start when a user performs an action, then branch based on later behavior.
* Time-Based Engagement Journey — Deliver recurring, scheduled messages such as weekly highlights or renewal reminders.

For additional context, see the following blog posts:

* [Understanding Customer Journeys](https://netmera.com/understanding-customer-journeys/)
* [Create Personalized and Engaging Customer Journeys with Netmera](https://netmera.com/create-customer-journeys-with-netmera/)
* [Customer Journeys From First Touch To Loyal Advocate](https://netmera.com/omnichannel-customer-journeys/)

These resources provide additional information about journey orchestration principles and strategies.


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