> For the complete documentation index, see [llms.txt](https://user.netmera.com/netmera-user-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://user.netmera.com/netmera-user-guide/ai-features/connect-netmera-to-claude.md).

# Connect Netmera to Claude

Connect Claude to Netmera through the Netmera MCP server.

Ask Claude to analyze campaign results, compare audiences, and summarize Netmera data.

### Before you start

Make sure you have:

* access to the Netmera app you want to use,
* permission to access that app in Netmera, and
* Claude Desktop or Claude.ai with access to custom connectors.

During setup, you sign in to Netmera and select one app key.

The connection only accesses that app key.

### What you can do

After you connect, Claude can:

* review campaign performance and engagement trends,
* compare channels, segments, and conversion results, and
* inspect user activity, events, and message history.

Start with a specific question:

* “Analyze push campaign performance for the last 30 days.”
* “Compare email and SMS engagement for last week.”
* “Summarize this month's engagement metrics for my team.”

{% hint style="info" %}
Use read-only questions first.

Your Netmera permissions determine the data Claude can access.
{% endhint %}

### Connect Claude to Netmera

This setup works in Claude Desktop and Claude.ai.

#### Step 1: Select Customize from the sidebar

In Claude Desktop or Claude.ai, select **Customize** from the sidebar.

<figure><img src="https://1642824329-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX6uilbEAw42gqsudlclY%2Fuploads%2F78pbiC5v9gXRvcFs6Y9K%2Fimage.png?alt=media&amp;token=840c7f94-4aef-4568-82c3-e3261003d492" alt="Claude sidebar showing Customize" width="268"><figcaption><p>Select Customize from the sidebar</p></figcaption></figure>

<details>

<summary>Alternative path</summary>

In Claude Desktop or Claude.ai, select your profile name in the bottom-right corner. Then select **Settings**.

<div align="center"><figure><img src="https://1642824329-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX6uilbEAw42gqsudlclY%2Fuploads%2FvCKOss6BXsiHaRLsxxDA%2Fimage.png?alt=media&amp;token=714a5b7e-44b7-429d-924b-3270d9073071" alt="Claude profile menu showing Settings" width="269"><figcaption><p>Select your profile name, then select Settings</p></figcaption></figure></div>

</details>

#### Step 2: Select Connectors

In **Customize**, select **Connectors**.

<figure><img src="https://1642824329-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX6uilbEAw42gqsudlclY%2Fuploads%2Flj4QYSit77OJolfT1xu4%2Fimage.png?alt=media&amp;token=c304382b-08fd-49ab-a5d3-e922d04760d0" alt="Claude Customize tab showing Connectors" width="285"><figcaption><p>Select Connectors from the open tab</p></figcaption></figure>

<details>

<summary>Alternative path</summary>

In **Settings**, select **Connectors**.

<div align="center"><figure><img src="https://1642824329-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX6uilbEAw42gqsudlclY%2Fuploads%2F8AEf2w7KpaMH4KfLrmrS%2Fimage.png?alt=media&amp;token=37dd6365-5c32-4eeb-9973-7e7f9c0b3b6d" alt="Claude Settings showing the Connectors tab" width="222"><figcaption><p>Select Connectors from Settings in Claude Desktop</p></figcaption></figure></div>

On the Connectors page, select **Customize**.

<figure><img src="https://1642824329-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX6uilbEAw42gqsudlclY%2Fuploads%2FRdS6qqnd7vaJsboYsTbN%2Fimage.png?alt=media&amp;token=cba478e2-350d-4935-b650-7164b047be8e" alt="Claude Desktop Connectors page showing Customize" width="563"><figcaption><p>Select Customize on the Connectors page in Claude Desktop</p></figcaption></figure>

</details>

#### Step 3: Add a custom connector

After you select **Customize**, select **+** next to **Connectors**.

Then select **Add custom connector**.

<figure><img src="https://1642824329-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX6uilbEAw42gqsudlclY%2Fuploads%2FhtwV4JzuzJQSAlilbVEd%2Fimage.png?alt=media&amp;token=86ed2e05-4518-4b05-b98a-49e49ad170dd" alt="Claude Connectors page showing the Add custom connector option"><figcaption><p>Select + next to Connectors, then select Add custom connector</p></figcaption></figure>

#### Step 4: Enter the Netmera MCP details

<figure><img src="https://1642824329-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX6uilbEAw42gqsudlclY%2Fuploads%2F0XtctD5e9alUJr9VsO8x%2Fimage.png?alt=media&amp;token=cab3271c-799e-4ffd-bb78-c104c33c4d90" alt="Custom connector form showing name and remote MCP server URL fields" width="339"><figcaption><p>Enter the name and remote MCP server URL</p></figcaption></figure>

In the dialog, enter these details:

**Name**

```
Netmera MCP
```

You can use another name.

**Remote MCP server URL**

```
https://ai.netmera.com/ai/mcp
```

{% hint style="warning" %}
Enter the URL exactly as shown above. Make sure it starts with https\://
{% endhint %}

#### Step 5: Authenticate with Netmera

After you select **Connect**, the Netmera sign-in page opens.

Sign in with your Netmera account credentials.

<figure><img src="https://1642824329-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX6uilbEAw42gqsudlclY%2Fuploads%2F1ufMEOGMFOXxayyK45Xx%2Fimage.png?alt=media&amp;token=9b0d0f5a-98d9-4166-9c01-33c0b7e0d0b6" alt="Netmera custom connector page after Connect is selected" width="563"><figcaption><p>The Netmera sign-in page opens after you select Connect</p></figcaption></figure>

<figure><img src="https://1642824329-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX6uilbEAw42gqsudlclY%2Fuploads%2FLeqolhpVBkMqlPJkjR4X%2Fimage.png?alt=media&amp;token=023d07cc-3204-482a-ad59-72ae9381fee1" alt="Netmera sign-in page" width="563"><figcaption><p>Sign in with your Netmera account credentials</p></figcaption></figure>

#### Step 6: Select an app key

After you sign in, select the app key you want Claude to access.

You can reconnect later to use a different app key.

#### Step 7: Verify your email

Enter the six-digit verification code sent to your Claude account email address.

Then select **Verify**.

<figure><img src="https://1642824329-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX6uilbEAw42gqsudlclY%2Fuploads%2FRBTT8Xw8McEULI4Ae1MP%2Fimage.png?alt=media&amp;token=361f74b8-2714-4862-9786-e76488ef0555" alt="Email verification form with a verification code field" width="442"><figcaption><p>Enter the verification code, then select Verify</p></figcaption></figure>

#### Setup complete

You can now ask Claude about the selected Netmera app.

Try a read-only question to confirm that data is available.

### Manage access and connection

{% columns %}
{% column %}

#### Change or remove the connection

Open **Settings** → **Connectors** → **Netmera MCP**.

* Select **Reconnect** to select a different app key.
* Select the remove option to stop Claude access.
  {% endcolumn %}

{% column %}

#### Understand access

* Claude accesses only the app key you selected.
* Netmera permissions limit available data and actions.
* You enter credentials through Netmera authentication.
  {% endcolumn %}
  {% endcolumns %}

### Troubleshoot the connection

<details>

<summary>The connector is disconnected</summary>

Open **Settings** → **Connectors** → **Netmera MCP**, then select **Reconnect**.

Re-authentication might be required.

</details>

<details>

<summary>You need another app key</summary>

Reconnect and select the required app key.

</details>


---

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