# Network FAQs

**Do I need to whitelist any domains or IPs to use Netmera?**

Not necessarily. Whitelisting is only required in environments with strict firewall, proxy, or outbound traffic restrictions. If your infrastructure has open or permissive network policies, no action is needed.

**What services require whitelisting?**

Whitelisting may be needed to support the following:

* API communication
* Push notification delivery
* CDN content delivery
* Other Netmera-related inbound and outbound connections

**Where can I find the current list of domains and IP ranges to whitelist?**

Since IP addresses and service endpoints may change over time, the most up-to-date whitelist information should be requested directly from Netmera. Contact your Netmera representative or support team to obtain the current list.

**How do I know if whitelisting is causing an issue in my environment?**

If your organization enforces strict network controls and Netmera services are not functioning as expected such as push notifications not being delivered, API calls failing, or content not loading -a missing whitelist entry is a likely cause. Reach out to Netmera support with your network configuration details for assistance.


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